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The city of Palm Coast and the Flagler County Sheriff’s Office have
received complaints from citizens regarding permitted solicitors from a home security company, VIVINT Inc. Residents have stated that VIVINT solicitors have told them they have been sent by the county or city to alert people that telephone lines in their area are being upgraded and that the new telephone lines would no longer be compatible with the residents’ emergency systems. VIVINT Inc. is not affiliated with the city and residents should
be skeptical of any company representing that they were sent by the city. The city has issued a warning to the company based on the complaints received in accordance with city rules and regulations. If the city receives additional complaints following the warning, VIVINT Inc. ’s solicitor permits may be suspended or revoked. Consumers should be aware that door to door solicitors need a permit from the city and should present the permit when requested. Permitted solicitors are only allowed to solicit between 9 a. m. and 6 p.